A researcher noticed that when they send us a list of collections and collection content through the research appointment feature, only the collections and the first collection content item for each collection come through on the email to us. All additional collection content for that collection was omitted from the final email.
This is an example from a list I created using my fake researcher account:
05/006 Photographs -- Photographic Prints -- Algol prints, 1892-1994. Series d: 8.5x11" size, Sub-Series 1989, Item 22: Midwinter Ball, 1989
05/007 Photographs -- Photographic Prints -- General, by Era, 1909/10 to present. Series II: Gould/Nason era, 1945-1970, Sub-Series General, Folder 43: Social - Informal Dances, 1945-1970
For both collections there were multiple collection content items that should have come through in email but didnt.
Any idea where I should start looking to troubleshoot?